Frequently Asked Questions (FAQ)
(1) Basic products
1. Q: What are Jiasheng's core foaming products? What are their characteristics?

Answer: There are five main categories. EPP products are impact-resistant and lightweight and are suitable for repeated use scenarios; MPPE products are resistant to high temperatures, flame retardant and insulating, and are suitable for new energy fields; EPE products are soft and shock-resistant and suitable for packaging precision components; EPS products have good thermal insulation and high cost performance, and are used for cold chain and construction scenarios; EPO products have balanced performance and can be processed into complex shapes.

2. Q: Are foamed products environmentally friendly? Can it be recycled and reused?

Answer: Comply with environmental protection requirements. The entire series of products adopt a fluorine-free foaming process, have no odor, low volatility, and have passed mainstream environmental certification such as RoHS; products in EPP, EPE and other categories can be recycled 100%.

3. Q: How durable is the foamed products? Can you adapt to the outdoor environment?

Answer: Excellent durability. It can withstand ultraviolet rays, rain and snow erosion, and has no obvious aging during long-term outdoor use; some categories of products can adapt to extreme high and low temperature environments and meet the needs of outdoor scenes such as new energy and low-altitude economy.

4. Q: Can you customize foamed products with complex shapes?

Answer: Yes. We are equipped with a professional structural design team that can complete 3D modeling and customized mold development according to customer needs, accurately process special-shaped and complex curved products, and adapt to the assembly needs of various equipment.

5. Q: Can the size accuracy of foamed products meet the requirements of precision assembly?

Answer: Yes. Through high-precision mold processing and full-process size control, the size accuracy of products is guaranteed; sample inspection will be provided before mass production to confirm accurate matching with customer equipment before starting production.

6. Q: Can foamed products adapt to special environments such as acid and alkali?

Answer: It needs to be differentiated according to the material. MPPE and EPO products have excellent acid, alkali and organic solvent resistance, and are suitable for low-temperature chemical industry, industrial equipment protection and other scenarios; suitable product categories can be recommended according to customers 'actual application environment.

(2) Industry product solution category
1. Q: What protective effects can foamed products for new energy battery packs play?

Answer: It mainly achieves triple protection. MPPE products are thermally insulated and flame retardant, effectively delaying the spread of heat; EPP products cushion and absorb vibration and impact; the overall structure has moisture-proof and insulation characteristics, comprehensively improving the safety of battery packs.

2. Q: How can foamed products for drones help improve battery life and load?

Answer: The core relies on lightweight design. The drone bodies, battery pack casings and other products we develop significantly reduce weight compared with traditional materials, directly reduce equipment energy consumption, and achieve improved battery life and load capacity.

3. Q: Do foamed products for semiconductor clean rooms meet cleanliness standards?

Answer: Yes. These products meet high-level cleanliness standards, have no dust shedding, low volatile matters, are antistatic, will not cause pollution to wafers and precision devices, and are suitable for all aspects of semiconductor production.

4. Q: Does the incubator for the cold chain of medical vaccines meet the GSP certification requirements?

Answer: Yes. The insulation box is made of low-volatility and high-cleanliness materials, and the embedding position of temperature-sensitive labels is reserved. The insulation performance accurately matches the temperature control requirements of vaccine transportation, and compliance testing reports can be provided.

5. Q: How to achieve silent shock-absorbing effect for foamed products for smart home appliances?

Answer: Targeted structural design. For example, the shock-absorbing feet of the washing machine are made of high-rebound EPP material to effectively attenuate operating vibration; the sound insulation layer of the refrigerator is made of EPE/EPP composite structure to absorb medium and high-frequency noise and optimize the use experience.

6. Q: Can foamed products for building use balance fire prevention and insulation properties?

Answer: Yes. The core insulation layer is made of high-efficiency insulation EPS material, and key nodes are compounded with high-grade flame-retardant EPP products, which comply with building fire protection regulations; at the same time, the sealed structure design reduces the cold and hot bridge effect and improves the energy saving effect.

(3) Product customization services
1. Q: Is there a minimum quantity requirement for customized foamed products?

Answer: There is no mandatory minimum order quantity. Whether it is small-batch sample proofing or large-scale mass production orders, it can be undertaken; customers only need to provide core requirements such as the application scenarios, size specifications, and performance indicators of the products.

2. Q: How long is the delivery lead time for customized samples? Can you provide sample testing support?

Answer: Routine customized samples can be delivered in 3 - 5 days; the cycle time of complex special-shaped structural products can be adjusted through negotiation. We provide free sample performance testing services, covering core indicators such as insulation, impact resistance, and flame retardant.

3. Q: Will the cost of customized products be much higher than standard products?

Answer: No. We avoid cost waste caused by over-customization by precise material selection, optimizing structural design, and matching efficient processes; long-term cooperation customers can enjoy batch discounts and used product recycling policies to reduce overall costs.

4. Q: Can customized foam products be seamlessly compatible with customers 'existing equipment?

Answer: Yes. In the early stage of customization, the assembly parameters and interface size of the customer's existing equipment will be deeply compared. Through precise modeling and sample trial installation verification, the product and equipment will be ensured to be seamlessly compatible, without the customer needing to adjust the equipment structure.

5. Q: Is it difficult to customize special-shaped structural products? Will the cycle be extended?

Answer: Customization of shaped structures is our area of strength. Relying on mature 3D scanning modeling and rapid mold development technology, conventional special-shaped structure products will not extend the proofing cycle; extremely complex structures only require an additional 1 - 2 days to adjust the mold.

6. Q: When customizing products, can I add the customer's brand identity?

Answer: Yes. Support molding brand logos, customized colors and textures on the surface of the product without affecting the core performance of the product; we will output the design plan according to the customer's brand visual specifications and confirm it before putting it into production.

(4) Product quality compliance category
1. Q: Have foamed products passed industry authoritative certification? Can you provide a test report?

Answer: It has passed multiple industry certifications. The full range of products covers flame retardant UL94V-0, food contact grade GB4806, semiconductor SEMI S2/S8 and other certifications; product-level third-party testing reports can be provided according to customer needs.

2. Q: How to ensure the quality stability of mass-produced foamed products?

Answer: Guaranteed through the full-process quality control system. Select high-quality upstream materials and realize traceability; complete multiple rounds of performance verifications during the research and development stage; implement a three-inspection system of incoming inspection, process inspection, and factory inspection in the production process; conduct special random inspections before delivery of finished products.

3. Q: Can antistatic foaming products meet the standard requirements of different industries?

Answer: Yes. The antistatic performance parameters of products can be customized according to the needs of different industries to meet the antistatic standards of semiconductors, electronic devices and other industries; third-party antistatic performance testing reports are also provided.

4. Q: Can the flame retardant level of foamed products be customized according to needs?

Answer: Yes. Support customization from basic flame retardant to high-level flame retardant, achieve different flame retardant properties through material selection and structural optimization, and do not affect the core functions of the product such as insulation and buffering; the optimal solution can be recommended on demand.

(5) Product cooperation process category
1. Q: What is the specific process of cooperating with Jiasheng to customize foamed products?

Answer: It is divided into five steps.① Demand communication: Clarify product application scenarios, performance requirements, batch size and delivery date;② Scheme design: output 3D models, material selection, structure optimization and cost calculation;③ Sample proofing and testing: deliver samples and provide test reports;④ Mass production delivery: establish a progress tracking mechanism to ensure timely delivery; ④ After-sales follow-up: provide technical support and services.

2. Q: How to apply for sample testing of foamed products? Do I need to pay?

Answer: You can submit your request through the "Contact Us" portal of the official website, or directly contact Jiasheng's assistant customer service for docking. Samples of regular customized products are provided free of charge, and customers only need to bear logistics costs; relevant fees can be negotiated for special customized samples and can be deducted after placing an order.

3. Q: After the foam products are delivered, do you provide after-sales technical support?

Answer: Provide and support door-to-door installation guidance; the after-sales team responds 7×24 hours a day, providing product technical consultation, component replacement, plan iteration and other services.

4. Q: During the mass production process, if product parameters need to be adjusted, is the process convenient?

Answer: Convenient. We have established a flexible production adjustment mechanism. After the customer requests parameter adjustment, the technical team quickly evaluates the feasibility; a small adjustment will respond within 24 hours and will not affect the mass production delivery time; a large adjustment will reconfirm the plan and cycle.

5. Q: Can technical support and maintenance services be provided during subsequent use of foamed products?

Answer: Yes. We provide long-term technical support, covering product use guidance, performance testing, structural optimization and other services; at the same time, we can provide cost-price component replacement, product renovation and other maintenance services to extend the service life of products.

6. Q: Can old foamed products be recycled? How to deal with it specifically?

Answer: It can be recycled. We have established a closed-loop recycling process. After recycling, old products are first subjected to performance testing and classification: products with good performance can be renovated and used for secondary use; products with reduced performance are subjected to material separation and regeneration to make raw materials for new products.